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Champlain Valley Physicians Hospital
Plattsburgh, NY, United States
12 days ago
Champlain Valley Physicians Hospital
Plattsburgh, New York, United States
12 days ago


Supervisor, Core Laboratory Pre-Analytical Operations

UVM Health Network – Champlain Valley Physicians Hospital

Plattsburgh, NY

Full Time

Champlain Valley Physicians Hospital is seeking a Supervisor, Core Laboratory – Pre-Analytical Operations to join their team in Plattsburgh.

The Supervisor, Core Laboratory Pre-Analytical Operations will oversee technical and non-technical staff in the pre-analytical areas which include phlebotomy and central processing. The supervisor will oversee daily operations, as well as quality assurance and maintenance in phlebotomy and central processing and  propose and manage budgets .  Personnel management (hiring, mentoring, scheduling, and disciplining staff) and communication with professional staff.  Responsible for staff development, training, education, assessing competency, providing evaluations, and continuing education for appropriate staff.  Assists all section managers with ensuring compliance with all regulatory agencies, including, but not limited to, JCAHO, OSHA, CAP, NYS DOH, and DOT.  Oversee the development of standard operating procedures, training, competencies and proficiency testing. Communicates well with other members of the laboratory management staff.  Will provide oversight and responsibility of the Laboratory Department in the absence of the Regional Director Pathology and Laboratory Medicine on sight.


Supervision of staff. Hire, evaluate and discipline of staff. Assure on-going education for self and staff.

  • Responsible for personnel management including staff training, education and competency programs, as well as disciplinary processes.  Oversee competency program for the lab staff, provides annual evaluations (coaching) and continuing education for staff.  Is a visible resource. 
  • Participates in a number of inter and intra-departmental committees.  These committees are designed to foster collaboration that improves patient services across the continuum of care.
  • Participates in the development and implementation of programs designed to foster team and individual professional development, critical thinking and problem solving skills.

New program evaluation and implementation.  On-going process/program monitoring.

  • Assists in establishing dashboard goals (Employee & Patient Satisfaction, STAT TAT, Outpatient Test Growth Volume and Budget cost per unit) in key performance areas for Laboratory Services; tracks progress toward goals and updates dashboard on a monthly basis. 
  • Oversee section meeting for personnel.
  • Attends meetings within the hospital, including Manager Meetings, related to such matters as programs, policies, activities, and services provided by the hospital that may impact the operations of the department and hospital. 
  • Develops and maintains active relationships with the PCCs, the ECC, the Intensive Care Units and Nursing Service Departments in order to focus on inter-departmental projects and goals.
  • Serves as an active member on various hospital committees as requested.
  • Helps the VP of Clinical Lab Operations and the AVP of Clinical Services at CVPH to oversee the appropriate analysis and response to surveys utilized by the organization.
  • Assists to develop and implement initiatives designed to address and improve physician, staff and customer satisfaction. 

Budget control tasks.

  • Monitors and controls operating costs within the budget. Develops annual operating and capital budgets, monitors these targets on a routine basis; justifies any sizeable variances.

Assures system compliance in accordance with accrediting agency standards.

  • Responsible for the oversight in the development, writing, implementation, updating and reviewing policies and procedures in accordance with the Joint Commission, College of American Pathologists, New York State Department of Health, CLIA, CMS, FDA & OSHA guidelines.
  • Assists section managers with maintaining compliance with standards set forth by accreditation and regulatory agencies by overseeing and reviewing quality control, equipment maintenance, and proficiency testing.
  • Works with the VPs to ensure Corporate Compliance by periodically assessing the practices and processes with regard to billing and testing practices.

Assures adequate quality assurance program in the Core Laboratory.

  • Assists other lab managers and quality manager with quality initiatives for their respective areas.
  • Participates in departmental and hospital wide quality improvement and quality assurance processes.
  • Maintains compliance with standards set forth by accreditation and regulatory agencies. 
  • Ensures staff comply with organizational safety policies and procedures including wearing of appropriate PPE and use of engineering controls. 

Participates in hospital-wide committees as requested.


  • Bachelor of Science degree in Medical Technology or related field preferred.
  • Master's degree in Related chemical, physical or biological sciences preferred.
  • Working knowledge in all areas being supervised is required.
  • General laboratory experience and a thorough knowledge of laboratory techniques is preferred.

For more information and to apply, please click here.

Champlain Valley Physicians Hospital is an equal opportunity employer.

Job Information

  • Job ID: 63882661
  • Location:
    Plattsburgh, New York, United States
  • Position Title: Supervisor, Core Laboratory Pre-Analytical Operations
  • Company Name For Job: Champlain Valley Physicians Hospital
  • Job Function: Clinical Lab Technologist
  • Job Type: Full-Time

Please refer to the company's website or job descriptions to learn more about them.

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